DEPARTMENT: Food and Beverage

JOB TITLE: Server

REPORTS TO: Food and Beverage Director

COMPENSATION: Hourly (Non Exempt Status)

BENEFITS: Full Benefits: Medical, Dental, Vision, Paid Vacation & Sick Time, 401K (w/ match), Golf Privileges, Free Shift Meals, Yearly Bonus.

This position requires working some week-ends and holidays during peak season (May through September).

Who you are:

• You are comfortable demonstrating genuine hospitality, and pride yourself on your superior communication skills.
• You have a passion for managing the guest experience every time they come to your table.
• You can align yourself with our company culture, where we persistently make it our goal to foster partnership between our staff and our management team, to provide an authentic, consistent, and outstanding experience for every one of our Members and their Guests.
• You have 3 years of food service experience, in a private club or fine dining atmosphere.
• You crave a new experience in the Food & Beverage industry, where you are always encouraged to grow and succeed in the world of hospitality.

Who we are:

• Burning Tree Country Club is, first and foremost, a private golf club that places high importance on the creation of an open and family oriented environment.
• The club was founded in 1962.
• Our amenities include an 18-hole golf course which has hosted US Open Qualifiers and Met PGA events, an 8-lane 25-meter pool with a diving well, Har-Tru tennis courts, a platform tennis complex, and multiple member and event dining options. We have active junior programs in golf, tennis and aquatics and offer a summer camp.
• We take pride in our daily ala carte service, as well as our first class events created by our Events & Banquets Team.
• Our Food & Beverage department incudes various a la carte outlets (indoors and outdoors; i.e. The Grille Room, Founders Bar, Patio and Salons, catering to all members and guests needs according to established rules and etiquette.

The Essentials:

• A passion for food, wine, & service.
• Superior communication skills (both written and spoken).
• A focus on hospitality and guest rapport alongside the use of proper verbiage and Member’s names at all times.
• Anticipate membership needs and be accountable for providing exceptional service.
• Knowledge of tableside etiquette.
• Rigorous attention to detail.
• Practice safe food handling procedures and have an awareness of food allergens.
• A strong sense of urgency.
• Follow club policies and procedures, including maintaining knowledge of the POS system.
• Completes side job duties including but not limited to re-stocking side station with silverware, glassware, and linen, polishing of glassware, china, and flatware, fold napkins and reset the tables for service, etc.
• Be courteous, maintain a professional attitude and act professionally throughout service.
• Assist the host and management with meeting, greeting and seating of guests when this is required.
• Work individually within your assigned section to ensure Member satisfaction.
• Must be able to work as a team and get along with co-workers to ensure a positive working environment for all staff.
• Must be able to take orders correctly for drinks and food.

The Standards:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fraction, and decimals.
• Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving standard situations.
• Basic bar and beverage knowledge: beer, liquor, wines.
• Basic dining room service etiquette and food knowledge.

The Expectations:

• Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence.
• Strong verbal and written skills to manage all business communications using proper etiquette.
• Friendly, courteous, customer focused demeanor at all times
• Outgoing, warm, caring and positive attitude

Physical, sensory and motor demands:

While performing the duties of this position, Employee is regularly required to stand, walk and talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls, and reach with hands and arms; and climb or balance. The employee is occasionally required to stoop, kneel, crouch, and taste and smell. The employee must regularly lift and or move up to 10 pounds and occasionally lift and / or move up to 25 pounds. Specific vision abilities required in this job include close and distance vision.

Job Types: Full-time, Part-time

Pay: $20.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Restaurant type:

• Fine dining restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Weekends only

Experience:

• Restaurant experience: 3 years (Required)

Work Location: In person